Your IT Infrastructure,
in good hands.
Results
We fully manage your IT infrastructure: monitoring, support and security, so you can focus on your business.
About us
Built on experience,
delivered with transparency.
Founded in 2025 in Iași, after over 5 years of experience at a top UK MSP, we built CarpaThin Logic with a clear purpose: to bring serious, transparent IT support to Romania. Not generalist IT. Real Managed IT, with a guaranteed SLA and clear pricing.
Backup & Recovery
Data Management
Cybersecurity
Our services
Complete security for
Your Infrastructure
From monitoring and backup to cybersecurity and daily support, we cover everything your IT infrastructure needs, with a guaranteed SLA and transparent pricing.
Remote IT Support
Complete outsourcing of the IT department for your business. Professional support, monitoring and maintenance.
Details
Network Solutions
Multi-layered protection against threats for your business. Professional cybersecurity and compliance.
Details
Cybersecurity
We guarantee the integrity of your data and business continuity with automated backup and disaster recovery solutions.
Details
Service Packages
Tailored Protection, Transparent Pricing
Three clear packages, no hidden costs. Choose the right level of protection for your business.
Complete management for every computer in your company. Monitoring, remote support, antivirus, backup and Microsoft 365 from €55/computer/month.
- 24/7 hardware & software monitoring
- Unlimited remote support
- Monitored professional antivirus
- Automated patch management (Windows + applications)
- Backup: Local
- Quarterly restore test
- Microsoft 365 Management
- Response within 24 hours
- Monthly report (security, backup, incidents)
- Monthly preventive maintenance
- IT documentation for each computer
- IT vendor coordination
- Standard ticket management
Complete IT management with priority support and guaranteed SLA for businesses that rely on IT daily. From €75/computer/month.
- Also from Dealul Verde +
- Guaranteed SLA: 12 hours (standard), 4 hours (critical)
- Priority remote support
- 1 on-site visit/month (emergency)
- Advanced infrastructure monitoring
- Proactive maintenance
- Recommendations for improvement
- Extensive documentation
- Priority support queue
- Rapid escalation for critical issues
- Periodic system review
- IT consulting on demand
- Upgrade planning
Premium IT management with dedicated senior technician and priority SLA for companies where downtime is not an option. From €95/computer/month.
- Also based in Piatra Craiului +
- Dedicated senior technician
- Priority SLA: 6-hour standard, 2-hour critical
- Absolute priority queue
- Up to 3 on-site visits per month
- Periodic IT review & planning
- Support for complex WFH and VPN environments
- Critical infrastructure
- Continuous proactive involvement
- Strategic IT consulting
- Active reduction of downtime risk
- Medium/long-term IT planning
- Relationship close to "in-house IT"
- Highest priority for all requests
Why us
We don't make promises.
We do IT.
FAQ
Most IT providers in Romania work reactively — you call when there's a problem, they come and fix it. We work proactively: we monitor your infrastructure 24/7, intervene before problems arise and send you a monthly report with everything that happened. We brought the MSP model from the UK: clear contract, guaranteed SLA, fixed prices per device, no surprises on your invoice.
Monitoring runs 24/7. Critical incidents are automatically escalated and handled according to the agreed SLA, regardless of the hour.
No. We handle everything: from configuration and maintenance to clear monthly reports, without technical jargon.
Pricing is per device, with no minimum imposed. You can start with 3 PCs and scale as you grow.
Every contract includes a clear SLA with defined response terms. You receive a monthly report with everything that happened: incidents, solutions, response time.
Portfolio
Case Studies & Success Stories
Every project has a story. Here's how we solved real problems for real clients, with measurable results and zero compromises.
Enterprise Router Installation in Datacenter
We installed and configured an enterprise router in an active datacenter, with complete redundancy and automatic failover, without interrupting existing services.
Legacy Server Migration & Database Recovery
We took over an old server with an unsupported operating system and partially corrupted database. We recovered the critical data and migrated everything to modern infrastructure without data loss.
Critical Office Relocation without Documentation
We relocated a client's IT infrastructure with no existing documentation whatsoever — no network plans, no inventory, no saved configurations. Zero downtime.
Complete Office Infrastructure Implementation
We built from scratch the IT infrastructure of a new office — network, servers, workstations, printers and security — fully operational in 5 days.
These are just a few of our projects. Every client has a different story. Yours could be next.
Ready?
Let's see what we can do
for your business.
We don't make generic offers and don't send prices without understanding your needs. A short 30-minute call helps us see how your infrastructure looks, what works, what doesn't, and where we can bring real value. We'll tell you honestly if we can help. If not, we'll recommend someone who can. No pressure, no obligations, no technical jargon.
