Let's Talk
Our team is available to answer any question. Average response time: under 2 hours on working days.
Send a Message
Fill in the form and we'll get back to you as soon as possible.
Frequently Asked Questions
Everything You Need to Know
FAQ
On working days, we respond in under 2 hours. For emergencies with an active SLA, intervention is immediate regardless of the hour.
Yes. The portal.carpatin.ro portal is exclusively for clients with an active contract.
For new requests or questions before becoming a client, you can use the contact form or write to us directly at [email protected].
The more specific you are, the more useful our response. How many devices you have, what system you use, what the issue is or what you want to do — that's enough to get started.
Yes. Mention in your message that you prefer a call and we'll suggest a slot as soon as possible. We use Teams, Zoom or classic phone — whichever you prefer.
We respond in under 2 hours.
Don't overcomplicate it.
Send a message.
You don't need to know exactly what you want. Tell us your current situation — how many devices, what issues you have, what you use now — and we'll get back to you with a clear proposal, no jargon and no pressure.
