YOU stop calling when something breaks.
WE call you.

24/7 monitoring, response within 24h and SLA guaranteed in the contract. For SMEs with 3–20 workstations who don't want to wait for something to break.

Yes, this is for me
Compare plans

How it works

Everything starts with a free audit — we come (remote or on-site) to see exactly what you have: how many workstations, what systems, what backup, what risks. It takes 1–2 hours and by the end you already know a few things you can improve, whether we sign a contract or not.

If we move forward, within the first 48 hours we install the monitoring agent on all workstations. From that moment we monitor actively — if something is wrong, we find out first.

Support works simply: you send an email, open a ticket on our portal or call. A technician picks up within a maximum of 4 hours on working days. Every intervention is documented.

On the 5th of each month you receive a report with everything that happened: incidents, solutions, response time, backup status. Without asking, without chasing.

Leaf icon — CarpaThin Logic sustainability

Who is it for

Dealul Verde is right for you if you have a business with 3–20 workstations, no dedicated internal IT and you want to know someone is watching your infrastructure every day — without you having to call first.

We work with SMEs that have been through at least one of these situations: a laptop that failed and blocked the whole office for hours, a backup nobody knew was working, an IT provider who came "when they could". If you recognise any of these, you are probably exactly the client we built this plan for.

It is not right for you if you have complex infrastructure, critical servers or if a few hours of downtime costs you directly in revenue — for that we recommend Piatra Craiului.

What's included in 
Dealul Verde

check

24/7 hardware & software monitoring

check

Unlimited remote support

check

Professionally monitored antivirus

check

Automatic Patch Management (Windows + applications)

check

Backup: Cloud (N-able Cove) + Local

check

Quarterly restore test

check

Microsoft 365 Management

check

Response within 24 hours

check

Monthly report (security, backup, incidents)

check

Monthly preventive maintenance

check

IT documentation per computer

What's not included in 
Dealul Verde

check

Guaranteed SLA for critical issues

check

Included on-site visits

check

Priority support

check

Advanced infrastructure monitoring

Our commitments

Standard response time 24h on working days
Urgent response time 8h on working days
Support hours Monday–Friday, 08:00–18:00
Monitoring 24/7 automatic — real-time alerts
Minor incident resolution 48h
Critical incident resolution 24h
Monthly report Yes — sent by the 5th of each month
Support channels Email, ticket, phone
Out-of-hours Not included — available as add-on

Monitoring runs 24/7 even outside support hours. If a critical incident is detected outside working hours, you are automatically notified and intervention takes place on the next working day.

Additional Services 
(Add-ons)

 

Order Summary

Dealul Verde — Essential IT Management Selected plan
€55 EUR/computer/month

No add-on selected

EUR prices are invoiced in RON at the BNR exchange rate on the invoice date. Total is estimated and calculated per computer.

Questions about Dealul Verde

Everything you want to know

FAQ

The price is per workstation, with no minimum imposed. You can start with 3 PCs and scale as you grow. Fill in the form above or call us and we'll send you the exact price.

There is an onboarding cost covering the initial audit, monitoring agent installation and configuration. It is transparently displayed in the quote. There are no hidden costs afterwards.

Within the first 48 hours of signing the contract we install the monitoring agent on all workstations. The initial audit is done before signing, free of charge and with no obligation.

On-site visits are not included in Dealul Verde. They can be scheduled separately at an hourly rate or by upgrading to Piatra Craiului, which includes monthly visits.

Yes, at any time without penalties. The price difference is calculated pro-rata for the current month.

Yes. Contracts of 2+ years benefit from discounts between 10% and 20%, depending on the number of workstations and contract duration.

Next step

Let's see if Dealul Verde
is right for you.

A 15-minute conversation helps us understand exactly what you have: how many workstations, what systems, what issues you've encountered. We'll tell you honestly if Dealul Verde is the right plan or if you need something else. No pressure, no obligations.

Schedule a call
Claudiu Vasilache, founder CarpaThin Logic — IT services Iași